Privacy Policy

Introduction

Welcome to https://mercedes-e-class-body-work.dentrepair-talk.com (henceforth referred to as “Mercedes E-Class Body Work” or “we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, use, disclosure, and management of information from users visiting our website and interacting with our services.

Scope

This policy covers all aspects of our online presence, including but not limited to, our official website, mobile applications, online forms, newsletters, emails, and any other digital platforms or services under our control. It is important to note that this Privacy Policy does not extend to third-party websites, applications, or services linked from our platform. These external sources have their own privacy practices, and we encourage you to review their policies before providing any personal information.

Processing Activities

This policy governs your interactions with Mercedes E-Class Body Work in the following scenarios:

Using any of our online applications or services as an authorized user.
Visiting our website(s) linked to this Privacy Policy.
Subscribing to receive communications from us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal data to enhance your experience and provide personalized services. The categories of information we gather include:

Account Information: Details required to create and manage your user account, including usernames, passwords, and profile preferences.
Payment Information: Data needed for processing transactions, such as credit/debit card numbers, billing addresses, and payment history.
Financial Information: Personal financial details used for billing, budgeting, or investment purposes.
Purchase Information: Records of products or services you have purchased from us, including order history and transaction details.
Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device tokens, or advertising IDs, used for analytics and personalized ads.
Location Data: Geographic location information provided by your browser or device to offer location-based services.
Feedback: Comments, reviews, and responses you share with us regarding our products or services.
Social Media Information: Personal data obtained from social media platforms when you connect your account to our services.
Product Information: Details about the products you interact with on our website, such as items viewed, added to cart, or purchased.

We collect this data through multiple channels: user input forms, web browser interactions, mobile app usage, third-party integrations, and automated technologies like cookies and tracking pixels. Additionally, we may receive personal data from third parties who assist us in providing services, subject to their respective privacy policies.

Cookies

Mercedes E-Class Body Work uses cookies to enhance user experience and gather analytics. Cookies are small text files stored on your browser or device that serve various purposes:

Strictly Necessary: These cookies enable core features like login, account management, and secure transactions. Without them, using our website would be significantly impaired.
Preference: Cookies in this category remember settings you’ve chosen, such as language preferences, display options, or ad choices.
Analytics: We use analytics cookies to collect anonymous data about user interactions with our website, which helps us understand and improve our services.

Users can exercise control over non-essential cookies through our Cookie Manager, allowing you to customize your cookie preferences.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purposes collected or as required by law. Once the retention period expires or when the purpose changes, we securely delete or anonymize the data. This process ensures that your information is not retained beyond its intended use.

Security Measures

Mercedes E-Class Body Work has implemented robust security measures to safeguard your personal data:

Encryption: We employ industry-standard encryption protocols to secure data during transmission and storage.
Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards to process data on our behalf.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us using the details provided in the “Contact Information” section below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

Access: The right to request access to and a copy of your personal data held by us.
Rectification: The right to correct or update incomplete or inaccurate personal data.
Erasure (Right to be Forgotten): The right to request the deletion of your personal data, under certain circumstances.
Restriction: The ability to limit the use or processing of your personal data in specific situations.
Portability: The right to receive your personal data in a structured, commonly used format and transfer it to another controller.
Objection: The right to object to the processing of your personal data for certain purposes, including direct marketing.
Non-Discrimination: The right not to be subject to automated individual decision-making that significantly affects you.
Appeals/Complaints: The right to file a complaint or appeal with a supervisory authority if you believe your privacy rights have been infringed upon.

To exercise any of these rights, please contact our Privacy Team using the details provided below. We will respond to your request promptly and in accordance with applicable laws.

Changes to Policy

Mercedes E-Class Body Work reserves the right to update or modify this Privacy Policy at any time. Any changes made will be reflected on this page, and we encourage you to review it periodically for the latest information.

Contact Information

For any questions regarding our Privacy Policy, data practices, or to exercise your rights, please contact us:

Email: [email protected]
Address: [Provide physical address]

We appreciate your trust in sharing your personal information with us, and we are committed to protecting it.